Midcity Group has been providing the Australian insurance industry with insurance repair solutions in the residential, commercial and industrial sectors for over 35 years.
We have a track record of successful project outcomes, and a reputation for quality and superior service. Our focus is the seamless delivery of customised, cost-effective solutions in the building repair, maintenance and remedial markets.
Insurance repair work requires a team of skilled tradespeople to professionally restore a property. We have an expert team of builders, electricians, engineers, painters, plasterers, plumbers, roofers and specialist heritage craftsmen (and women).
The backing by our global parent, OCS Group, means we can offer our clients a robust level of resources and financial security; leveraging off their resources means we can quickly assemble qualified trades teams in times of emergency.
This means that we are free to focus on our clients’ needs and, importantly, their customers’ requirements through each stage of the repair process – providing peace of mind for everyone.
Choose Midcity Group to minimise stress, financial outlay and have your repairs completed to a high standard – fast.
You’re in safe hands with Midcity Group. Our team are all industry experts, from our supervisors, estimators and project managers, to our senior construction managers and customer-focused case management and administration teams.
Our Senior Leadership team has more than 100 years of industry experience between them so they know what it takes to deliver excellent customer service and quality workmanship. They appreciate the client value of great systems, excellent communication, and robust processes.
When disaster strikes you need urgent action. Leveraging off our Facilities Management business allows us to quickly assemble a team of experts anywhere an event occurs in Australia, implementing our Catastrophe Plan with emergency make safes, mitigating further damage and economic loss. We work closely with our comprehensive trade base to ensure quality repairs, innovation, environmental improvements, and cost savings.
24/7 National Call Centre providing first touch resolution with ability to upscale during peak or event periods
We work with and leverage from our Facilities Management (FM) business to strengthen our coverage network
We can provide reports within strict timeframes: Reports submitted 24 hours with initial
Midcity is accredited with Quality ISO 9001, ISO 45001, and OHS 4801, ensuring our procedures are managed through correct management processes
OCS and Midcity have over 35 years’ experience in insurance build, and value our
Midcity Group provides superior solutions in building repair, maintenance and remedial work – designed to respond to clients’ needs, and operate seamlessly across the insurance, commercial and strata sectors.
Our services range from after-hours emergency make safes through to complete rebuilds due to fire, storm, floods, impacts and catastrophes. We cover: